Recently I have run into, what I guess would be considered “guest complaints” about our food. Now these complaints are not about reasonable things such as; “My steak is overcooked” or “My mashed potatoes are cold”. Please, speak up if we serve you food that isn’t up to par. My pet-peeve here isn’t the fact that these people are complaining. It is how they are complaining about it.
Here’s my story to further explain.
I walked up to my table after their food had been dropped to check on them. After asking them if everyone was happy (they were)and coming back later to check and see if anyone needed a box or wanted coffee and dessert. The man at my table chooses to share with me that he really did enjoy his entrée. BUT, there are just a few things he would change to the dish. He proceeds to tell me what he would do to make this dish just THAT much better. Sir, do you really think I have any power what-so-ever to change anything about our food? [News flash: I don’t]. Also, I highly doubt you are any kind of expert when it comes to food because this is what you order:
Steak- Well done with a glass of white zinfandel (who are you? My 87 year old Grandma) and you poured enough ranch on your salad, the lettuce turned white.
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